Shipping policy

Order Processing All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next available business day. You will receive a confirmation email with tracking information once your order has been shipped.

Estimated Delivery Times Most orders arrive within 7–13 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and not guarantees. Factors such as customs clearance, carrier delays, or high-demand periods may affect delivery windows.

Shipping Destinations We currently ship to the contiguous United States. If your region is not supported at checkout, please contact us for assistance.

Tracking Your Order Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update in the carrier's system.

Lost or Delayed Packages If your order has not arrived within 20 business days of shipment, please contact us at [your support email] and we will investigate the issue and work to resolve it promptly.

Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We will arrange a replacement or refund as appropriate.

Contact Us For any shipping-related questions, please reach out to us at: oryvenone@gmail.com